WM
Where’s My – Tracker Setup
Follow these steps to set up your Where’s My tracker. The process takes just a few minutes — once connected, you’ll always know where your things are.
Set up your tracker
- Charge your tracker — Place your card on a MagSafe or Qi wireless charger (or plug in your tag via USB) until the LED light flashes. This ensures it’s ready to pair.
- Wake it up — Hold the power button for 3 seconds. You’ll hear a chime and see a brief LED flash — this means your tracker is awake and ready.
- Open the app — On iPhone, open the Find My app → Items tab → tap Add Item → choose Other Supported Item.
- Pair your tracker — Hold your tracker close to your phone. A pop-up will appear showing “Where’s My” — tap Connect to link it to your Apple ID.
- Name and assign — Choose a name (e.g., “Keys”, “Wallet”, or “Work Bag”) and select an emoji icon. This helps you identify it easily in Find My.
- Test the sound — In the Find My app, tap Play Sound to make sure the built-in speaker works. Adjust placement for clarity if needed.
- Place your tracker — Slip the card into your wallet, luggage tag, or pocket inside your bag — or attach your tag to your keys.
✅ Pro Tip: Keep your tracker charged every few months. When battery runs low, you’ll get a notification in Find My.
Troubleshooting
Tap a question below to expand
My phone can’t find the tracker ▾
Ensure Bluetooth is on, the tracker is charged, and it’s within 10 metres. Restart your phone and hold the tracker button for 3 seconds to re-wake it.
The tracker isn’t making a sound ▾
Move it closer to an open area of your bag or wallet. Then use Find My → Play Sound to test again.
How do I reset it? ▾
Hold the button for 8 seconds until you hear a double-tone. This clears previous connections — you can now pair again using the steps above.